Last updated: [25 Sep 2025]

 

Logistics Training Solutions (Europe) Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, services, or training products.

 

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance from the Information Commissioner’s Office (ICO).

 

1. 

Who We Are

 

• Data Controller: Logistics Training Solutions (Europe) Ltd

• Registered office: 3 High Street, Larne, County Antrim BT40 1JN

• Company number: NI720787

• Contact: office@ltsni.com

​

If you have questions about how your data is handled, you can contact us at office@ltsni.com.

 

2. 

Personal Data We Collect

 

We may collect and process the following types of personal data:

 

• Identity Data: name, date of birth, copies of driving licence or other identification documents.

• Contact Data: email address, phone number, billing and mailing address.

• Employment Data: training history, certificates, course results.

• Technical Data: IP address, browser type, and cookies when you use our website.

• Financial Data: payment details (processed securely by our payment providers — we do not store card details).

 

3. 

How We Use Your Data

 

We use your data for the following purposes:

 

• To deliver training and compliance services.

• To verify identity and qualifications where required (e.g. driving licence checks).

• To maintain training and compliance records for regulatory purposes.

• To process payments and manage accounts.

• To communicate with you about services, bookings, or updates.

• To comply with legal and regulatory obligations.

• ​

We will never sell your personal data

​

4. 

Lawful Basis for Processing

​

We process your data under the following lawful bases (as set out in Article 6 UK GDPR):

 

• Contract – where processing is necessary for the performance of a service you have requested.

• Legal obligation – where we are required to comply with regulatory or legal duties.

• Legitimate interests – to manage and improve our services, provided your rights are not overridden.

• Consent – where you have given clear consent (e.g., for marketing emails).

 

5. 

Sharing Your Data

​

We may share your data with trusted third parties where necessary, including:

 

• Payment processors (for secure transactions).

• IT service providers (for hosting, email, cloud storage).

• Regulatory or enforcement authorities, where legally required.

​

All third parties are required to handle your data securely and in line with UK GDPR.

 

6. 

International Transfers

 

We primarily store data in the UK/EEA. If data is transferred outside the UK/EEA, we will ensure it is protected by appropriate safeguards (such as UK-approved Standard Contractual Clauses).

​

7. 

Data Retention

 

We will keep your personal data only as long as necessary:

 

• Driving licence and ID uploads: deleted within [6–12 months] after use unless legally required longer.

• Training records: retained for [6 years] for compliance purposes.

• Financial records: retained for [6 years] to comply with HMRC requirements.

​

After this period, your data will be securely deleted or anonymised.

 

8. 

Your Rights

 

You have the following rights under UK GDPR:

 

• Right to access – request a copy of your personal data.

• Right to rectification – request correction of inaccurate or incomplete data.

• Right to erasure – request deletion of your data (where legally possible).

• Right to restrict processing – request limited use of your data.

• Right to data portability – request transfer of your data to another provider.

• Right to object – object to processing (e.g., marketing).

• Rights in relation to automated decision making and profiling.

 

To exercise these rights, contact office@ltsni.com.

​

9. 

Data Security

​

We take security seriously and implement appropriate technical and organisational measures to protect your data, including:

 

• Secure encrypted storage on Microsoft 365/SharePoint.

• Multi-factor authentication for access.

• Limited access to authorised personnel only.

• Regular review and deletion of unnecessary data.

​

 

10. 

Cookies

 

Our website uses cookies to improve user experience and analyse traffic. You can manage or disable cookies in your browser settings. See our [Cookie Policy] for more details.

​

11. 

Complaints

​

If you have concerns about our use of your data, please contact us first.. You also have the right to lodge a complaint with the:

 

Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

www.ico.org.uk

 

12. 

Changes to This Policy

​

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date.